Scheduling

EXISTING CLIENTS MAY EXPERIENCE AN ERROR WHEN LOGGING IN TO BOOK:

Mindbody has updated their software which has resulted in many clients experiencing difficulties with their pre-existing accounts, such as not recognizing your email and password, or that your account needs to be updated and it won’t let you proceed.

For some clients, requesting a reset of your password has solved these login issues, however if you need additional assistance or would prefer to book over the phone please call our front desk staff at 503.238.1065. We apologize for the inconvenience!

• If you are booking for multiple people please create separate appointments for each person attending, or call the front desk for assistance.

• Card information is required for all bookings. When booking, you agree to the cancellation policies listed below. You will not be charged until the time of service.

You will be asked to log in to or create a MindBody account below:

Silent Hours: 10 am - 11 am & 9 pm - 10 pm
July - August Pool Temperature: Mid 90s From Open - 7pm & 104° from 7pm - 10pm

Soak and Sauna is not included with Wellness Services (Call the front desk to pair additional services together)
 Bath House is closed until 4pm on Wednesdays

Appointment reminders may show extra time at the end of your service to account for the practitioners rest period.
Please disregard, this time is not included as a part of your massage. Appointments will start at the chosen time, and end according to the duration selected.

Cancellation Polices

Practitioner Session

100% of the session price is charged if cancelled, rescheduled or "no-showed"
less than 48 hours from the appointment start time.

Appointments are transferable if someone else is available to take your scheduled time. Individual practitioners may consider a fee reduction on a case-by-case basis. We understand that unforeseen circumstances do occur, yet wish to honor the time reserved for you and our practitioners.

Soak and Sauna

Please notify us at least 2 hours prior to your booking, otherwise 50%
of your bathhouse service price will be charged for all no-show appointments.

If we do not hear from you and you are more than 15 minutes late, your appointment will be forfeited to allow space for others. If you need to cancel or are running late please notify us at  (503) 238-1065. Choose Extension 1 for same-day appointments. If we are unable to answer your phone call a voicemail or text is sufficient notification.